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Title: Validation of the Dutch Questionnaire on Emotional Labor (D-QEL) in Nurses and Teachers
Authors: Näring, Gérard
Briët, Mariette
Brouwers, André
Keywords: validation
emotional labor
emotional labour
Issue Date: 2007
Publisher: München: Hampp Publishers
Citation: Näring, G., Briët, M., & Brouwers, A. (2007). Validation of the Dutch Questionnaire on Emotional Labor (D-QEL) in Nurses and Teachers. In P. Richter, J. M. Peiro & W. B. Schaufeli (Eds.), Psychosocial resources in human services work (pp. 135-145). München: Hampp Publishers
Abstract: This paper describes the validation of the Dutch Questionnaire on Emotional Labor (D-QEL) in a sample of 365 teachers and in a sample of 334 nurses. The D-QEL is a 13 item self-report questionnaire that measures surface acting, deep acting, suppression and emotional consonance. Confirmatory factor analysis provided support for the existence of four separate subscales. Evidence was also provided for convergent, discriminant and criterion validity
ISSN: 1612-0531
Appears in Collections:1. PSY: publications and preprints

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