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Title: Role of social support on flight attendants performing emotion work and their work engageement
Authors: Warner, M
Keywords: social support
flight attendants
work engagement
Issue Date: 19-Sep-2011
Publisher: Open Universiteit Nederland
Abstract: this thesis examines the relation between colleague suppport and the demands of the job for flight attendants. It concentrates on the question if there will be less emotional dissonance if this relation is more positive.
Appears in Collections:MSc Management Science

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