Open Universiteit

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Title: Information visibility and performance of global IT service networks: a study in the banking industry
Authors: Vlietland, J
Keywords: IT networks
information visibility
information performance
banking industry
Issue Date: 4-Oct-2011
Publisher: Open Universiteit Nederland
Abstract: this thesis investigates the hypothesis that visibility of own performance impacts positively the performance of an IT provider. Furthermore it investigates that visibility of the performance of other IT providers impacts the performance of the IT provider less positively than visibility of own performance.
Appears in Collections:MSc Management Science

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