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Please use this identifier to cite or link to this item: http://hdl.handle.net/1820/6481
Title: Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries
Authors: Nistor, Nicolae
Dascalu, Mihai
Stavarache, Lucia
Serafin, Yvonne
Trausan-Matu, Stefan
Keywords: Social learning analytics
Computational linguistics
Informal learning
Online knowledge communities
Issue Date: 2015
Publisher: Springer International Publishing Switserland
Citation: Nistor, N., Dascalu, M., Stavarache, L.L., Serafin, Y., & Trausan-Matu, S. (2015). Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries. In G. Conole, T. Klobucar, C. Rensing, J. Konert & É. Lavoué (Eds.), 10th European Conf. on Technology Enhanced Learning (pp. 447–452). Toledo, Spain: Springer.
Abstract: Informal learning in online knowledge communities (OKCs) comprises visitor inquiries on specific topics. Learning can occur only if the OKC adequately respond. This study aims to predict OKC response, using a social learning analytics approach based on computational linguistics and Bakhtin’s theory of dialogism. Observing the blog topic (cooking vs. politics & economics) and the visitor inquiry format (off-topic vs. on-topic), a field experiment with a 2 × 2 factorial design was conducted on a sample of N = 68 blogger communities with a total of 25,303 members. For the entire sample, the community response was influenced only by the inquiry format. In a separate examination of experimental groups, only for one examined topic (cooking) this remained true, while for the other (politics & economics) the community response only depended on the previously established dialog quality. The findings suggest identification criteria for responsive communities, which can support OKC integration in learning environments.
Description: Nistor, N., Dascalu, M., Stavarache, L.L., Serafin, Y., & Trausan-Matu, S. (2015). Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries. In G. Conole, T. Klobucar, C. Rensing, J. Konert & É. Lavoué (Eds.), 10th European Conf. on Technology Enhanced Learning (pp. 447–452). Toledo, Spain: Springer.
URI: http://hdl.handle.net/1820/6481
Appears in Collections:1. RAGE Publications

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