Open Universiteit

Please use this identifier to cite or link to this item: http://hdl.handle.net/1820/7661
Title: De verandering van customer experience tijdens de klantreis.
Authors: Hilferink, B
Keywords: customer experience
public sector
co-creation
customer journey
Issue Date: 1-Mar-2017
Publisher: Open Universiteit Nederland
URI: http://hdl.handle.net/1820/7661
Appears in Collections:MSc Management Science

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