Open Universiteit

Please use this identifier to cite or link to this item: http://hdl.handle.net/1820/8550
Title: Customer satisfaction, trust and its influence on co-production and customer loyalty. A study that demonstrates the effects per online and offline channel type in a service context.
Authors: Scheur, Lynn van de
Issue Date: 27-Jul-2017
Publisher: Open Universiteit Nederland
URI: http://hdl.handle.net/1820/8550
Appears in Collections:MSc Management Science

Files in This Item:
File Description SizeFormat 
scheur van de L scriptie.pdf927.28 kBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.